Terms & Conditions

Booking Policies & Legal Responsibility

Yama Ethiopia Tours undertakes to ensure that all possible care is taken so that the travel arrangements specified in your Itinerary run efficiently and successfully. These booking conditions explain the responsibilities undertaken between us when you make and we accept a reservation.

Confirming Your Bookings

The person named in the booking form as clients is acting on behalf of themselves and each person named on that form as Additional clients and is responsible for ensuring that each Additional clients is fully aware of these booking conditions.

On receipt & signed of the tour agreement, a 30% deposit has to be paid as indicated in the tour payment invoice by bank transfer. No firm reservation exists until we have issued this tour agreement signed and scanned copy sent back.

Payment of the balance will be due forthwith on its commencing. Failure to pay the balance will result in your reservation being cancelled and your deposit forfeited.

Insurance

You are required to take out travel insurance covering medical expenses and repatriation of all clients. Yama Ethiopia Tours does not have liability travel insurance but do have insurance for all means of transportation used during the tour, according to Ethiopian government law.

Cancellations

TimeframeCancellation Fee
After signing agreement10% Total Price
30 - 20 days before15% Total Price
20 - 11 days before35% Total Price
10 - 5 days before50% + Non refundable
Less than 5 daysNo Refund

Responsibility & Liability

Yama Ethiopia Tour cannot be held responsible for cancellations in case of unrest, war or natural calamities and over bookings made by third parties such as hotels, airlines or transport companies.

Although we only make use of safe and well insured cars and every possible care is taken to safeguard our clients, Yama Ethiopia Tour cannot be held responsible for any loss or harm of personal goods, consequences of sickness, accidents or calamities.

All claims are subject to the jurisdiction of the court of Ethiopia. Our clients are obliged to travel with good travel and health insurance.

Flexibility

The nature of this type of travel requires considerable flexibility. Itinerary outlines are indications only. Route, schedules, and mode of transport may be subject to alteration without prior notice due to local circumstances.

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